Terms and Conditions (when you book you will also receive a copy of these on your email confirmation)

It is VITAL that you are aware and read all of these terms and conditions that you agreed to when you booked your Class/Classes/Event/Bootcamp/PT sessions through the booking site. The rules unfortunately cannot be changed in ANY CIRCUMSTANCE


AGREEMENT WITH NOTTINGHAM HEALTH AND FITNESS

By booking a class, fitness retreat or personal training session, you understand the risk of your participation in any physical activity/exercise programmes, sessions or classes and knowing, understanding and appreciate these risks you voluntarily choose to participate, assuming all risk of injury or even death due to your participation. You will also accept that you are not under the influence of ANY substance whilst participating in any service offered by Nottingham Health and Fitness. By booking a class, fitness retreat or personal training session you also agree to all of the Terms and Conditions listed with regards to cancellations, transfers and no refunds.

When attending Boogie Bounce it is essential that you have grip socks as you cannot participate in the class with normal socks or trainer. Unfortunately we have had participants ignore this and come in normal socks. By booking your class if you attend in normal socks you are agreeing that you will be turned away and your class lost and if anything happens in the interim you are entirely liable for yourself - we do not take any responsibility for you not following the processes put in place for your own health and safety. This is also the same with unofficial Glowsticks for Clubbercise it is essential to use the official Glowsticks and you will not be allowed to use other versions. 

You are also accepting that by booking on to anything related to fitness and participating in classes, Bootcamps and retreats you are accepting that you could be part of photos or videos and you are allowing the use of any media taken by Nottingham Health and Fitness to which they will own completely.

You are accepting by booking on to the class, retreat or PT session and participating that Nottingham Health and Fitness will not be liable for any injuries, medical conditions or even death due to your participation. I also agree that you may contact me.
 

CANCELLATIONS, REFUNDS & TRANSFERS


PAYG BOOKINGS

  • You can TRANSFER your booking 12 hours before your class start time on ONE occasion only by texting Paige on 07940385475
  • There are NO REFUNDS
  • You can CANCEL your class 24 hours before your class start time. You can do this by logging in to your ‘Customer Area’ via www.nottinghamhealthandfitness.com/book-now
  • You can only TRANSFER your class ONCE by texting Paige on 07940385475, if you request to transfer your class more than once, you will automatically lose your booking – there is no negotiation with this as people have taken advantage of the system previously.


PREPAID CREDITS

  • You can TRANSFER your booking 12 hours before your class start time by texting Paige on 07940385475 on ONE occasion only per class credit.
  • There are NO REFUNDS
  • You can CANCEL your class 24 hours before your class start time. You can do this by logging in to your ‘Customer Area’ via www.nottinghamhealthandfitness.com/book-now
  • 5 Class Credit Packages have a 2 month expiry from the date of purchase
  • 10 Class Credit Packages have a 3 month expiry from the date of purchase

REOCCURING BOOKINGS

Please remember if you are cancelling your booking make sure that you haven't previously booked them on a reoccuring appointment and if you have make sure you select the one class only - we cannot be held responsible if you unbook all your classes by mistake! 


CHILDREN (AGES 8 TO 16) (UNDER 16's- ARNOLD AND CALVERTON

If you are booking an under 16 on to a class, please complete this field on the booking system when you sign up, if you have already signed up this field will be on the customer area which you can log on and manage.

If you are not booking an under 16 on to a class and will not in the future please comment N/A

If anything changes where you want to book an under 16 in the future please update this field. If you do not update this field we will take it as you agree to this field.

It is your responsibility to look after an under 16 year old in the class. You are agreeing that there might be the use of photography or videos in the class and you are happy for your under 16 year old to take part in this. Without consent unfortunately you would not be allowed to take part in the class as we cannot film or take photos with an odd person not agreeing to the policy. These pictures/videos remain the property of Nottingham Health and Fitness, and will be shared on Social Media Platforms and on the website. You are also agreeing that you have to take part in the class with the under 16 year old and it is not an 'after school club', or a drop off facility. If the under 16 becomes an issue and is not behaving you will be asked to leave so that the other participants can enjoy their class and you will not be entitled to a refund or a transfer - you will lose the session. You also agree to the disclaimer for the under 16 year olds and that by booking a Boogie Bounce or Clubbercise class, you understand the risk of your under 16's participation in any physical activity/exercise programmes and knowing, understanding and appreciate these risks you voluntarily choose them to participate, assuming all risk of injury or even death due to their participation. By booking a class for an under 16 year old, you also agree to all of the Terms and Conditions listed with regards to cancellations, transfers and no refunds. Please write 'I agree' and the child's/children's names in the box on the booking site if you agree to the above.


HOUSEKEEPING & GENERAL RULES

CHILDREN & WAITING AREAS - NG13

Children are no longer allowed in classes including waiting as we do conduct filming from time to time, we also aren't allowing children in due to Health and Safety and licencing issues. It is your responsibility to source the appropriate childcare for your class. Please do not turn up with your child/children expecting us to let them in as we have had in the past as we are not allowing this and you will be turned away and you will lose your class credit/money for that class unfortunately. All classes are 16+


LATENESS AND REGISTERS

Unfortunately we have had people that have attended classes that have not paid therefore we have had to introduce this rule

  • If you are running late, please let us know with plenty of time by texting Paige on 07940385475
  • If you are running 5 minutes late and haven’t informed us, please do not enter the class, it disrupts everyone and also myself who is teaching (especially when I am trying to remember choreography!)
  • If you attempt to enter the room late and haven’t informed us, you will be asked to leave and you will lose your class booking. It is not fair to disrupt everyone and I have had complaints when this has happened previously as it effects the atmosphere of the room!
  • You will need to be in the class before the class start time as I will conduct a register on each class to ensure people have booked on and haven't chanced the booking procedure
  • If you are wanting to send someone in your place, please let us know at least one hour before the class start time and provide the following details; Injuries, Epilepsy, Name, any other important information I may need. You can inform us by texting Paige on 07940385475


BOOGIE BOUNCE AND BOOGIE BOUNCE REVOLUTION

You NEED to have Grip Socks, without these you cannot take part!

Boogie Bounce First class ladies - please turn up before you class with plenty of time (10-15 minutes) as you will be expected to take your trampoline out and set your station up - we will NOT set your station up for you however we will advise you how to set this up

Boogie Bounce Second class ladies - please return your trampolines to the storage facility after the class has finished (it takes a matter of minutes to do this!) 

No shows - if you have no showed to three consecutive Boogie Bounce classes you will be refused entry to the rest and blocked for one month from the last booking you made and didn't attend - we have a large number of ladies on waiting lists and they get very upset when they have friends waiting and there are empty trampolines when the booking site is full! Please consider others when booking! 


CLUBBERCISE

You NEED to have OFFICIAL Clubbercise Glowsticks, without these you cannot take part!

  • If you bring your own version of Glowsticks (unofficial Clubbercise Glowsticks), you will not be allowed to use these for health and safety and insurance purposes
  • Please be aware we sometimes use strobes and lasers for this class

Finally! It is YOUR responsibility to double check your classes, and make sure you are booked on to the right class. You can do this by signing in and looking at your 'Bookings' area! 


That's all the T&C's done, thanks for reading and I shall look forward to seeing you soon! 

Any questions feel free to call or text Paige on 07940385475.